Jeff and Janet Olsson, owners of New West Catering (1998) and Industrial Eats (2014), say their intent with creating Eats was to open a restaurant that they themselves would want to frequent, wisdom acquired from an admired restaurateur acquaintance many years ago. It’s inviting to the masses, a place where anyone can feel comfortable and appreciated. The camaraderie starts at the front counter where customers meet the Eats crew and get advice on all the innovative menu options (oysters with caviar, smoked pheasant salad, and the beef tongue pastrami reuben, to name a few). Then you take a seat at one of their communal tabletops and strike up a conversation while you watch skilled chefs working with fresh local ingredients, plating every dish with just plain mad respect for food; and servers buzzing around, keeping the flow steady but stealth. Enter Jeff and Janet, who are almost always there, shaking hands, taking selfies with celebrities (#melissaetheridge), and sitting down to meet, greet, and even eat with new friends. The pride permeates. And it’s often hard to leave.